Tag Archives: work

Sardinia

Visited Sardinia for work. Beautiful, sunny place with a climate and landscape pretty similar to that of the coast of Sonora in spring (heresy, you’ll say).

It had been a while since I had been to Italy, which was the first country I visited in Europe back in the summer of 1997.  Funny how I see certain bits of their behaviour with Finnish eyes now, even if I still speak something resembling Italian and can communicate with them.


Visiting the special stages 12 & 13
Visiting the special stages 12 & 13
Visiting the special stages 12 & 13
Olbia beach in HDR
Power Stage Rally Sardinia Panorama
Power Stage Rally Sardinia in HDR
Power Stage Rally Sardinia
Power Stage Rally Sardinia
Costa Smeralda
Costa Smeralda

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N2 Social Media Hub 3: Social media measurement

I attended #n2hub last week and was originally planning to post my notes, but noticed the full presentations are now available online for your viewing pleasure. Enjoy:

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Portugal, I missed you

Six years ago I worked on a project very closely with my Portuguese colleagues and was impressed by their mix of Iberian flair and European pragmatism.  That project also took me to Lisbon for the second time (the first was interrailing back in the day) to one of my favourite cities in the world.  It had been a while but work again took me to Portugal, and again it was an experience.

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Physical vs personal distance

Covent Garden
One of those things that always make me wonder is how in this day and age, we can work very closely with people we don’t meet in real life. We can learn to know them, and share a lot of experiences together without being in the same place or knowing how they look. Then, when we finally meet them, we realise we already knew them.

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Reactions to SIME Helsinki 2010

One of the best aspects of attending industry events is the opportunity to exchange points of view with other participants.  This was brought home during the last panel I watched at SIME, where some of us in the audience didn’t necessarily agree with the panelists in one small point.

Don’t get me wrong: great creative is fundamental to a well-run campaign.  However, as a former sales guy I’m a little tired of the intense focus we have as marketeers on the creative and winning awards. Cannes Lions are a beautiful thing and definitely don’t do you any harm as a brand or an agency, but when evaluating a marketing activity I’m more interested in understanding four aspects:

  • Will the activity live after the first or second  push (is it built to live, or built to die?), or are we just thinking about separate, ephemeral campaigns?
  • Are we measuring impact, and what were the results? Are we focused enough on ROI instead of bells and whistles?
  • Are we prepared to engage with our audiences once they come across this?
  • How is this communication adding value to our audience? Why should they care other than because it’s really cool?

As mentioned, I was not the only attendee thinking about these topics after hearing the panel, and we had an interesting chat later on.  Funnily enough I found a very relevant presentation of his on this topic below:

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SIME Helsinki 2010

Warning: this is quite a long post about marketing. If you’re interested, get a big cup of coffee and a comfortable seat

I was fortunate enough to be invited to the Scandinavian Interactive Media Event, SIME Helsinki for short. You can follow the real-time notes of the attendees in Twitter.While there was no streaming of it, I did take quite a few notes I’ll share with you below.

Introduction – Business as unusual (Ola Ahlvarsson)

  • Evolution of digital from Windows 98 & Wolfenstein 3D to MacOS & blogs to… the Matrix ;-)
  • Facebook is the big opium of the people, growing faster than any web service ver.
  • Google branching its business into physical, mobile
  • Rise of apps
  • Traditional media mixing with new platforms: BBC on the PS3
  • Listening is more important than ever
  • Vision-based augmented reality emerging as a trend
  • Cloud computing
  • Cheap iteration
  • Easier access to international markets
  • Internet of things: robotic internet
  • Old industries (books, records) totally disrupted, but content is more alive than ever in the digital world
  • Games going social (sharing gameplay clips an emerging activity)
  • Branding is dead, or isn’t it? Originality more appreciated than ever.
  • Owned, bought, earned media model intro.
  • B2B going B2C

Measurement panel

  • What to measure, what not to measure, how they combine: good discussion but inconclusive.

Voddler presentation:

  • Free movies online.
  • Disruption on three fronts: Business model, film industry, technology.

Rovio presentation

  • Discussion of the Angry Birds case. Best sold app ever, growing to other platforms as well.
  • Best quote of the whole conference:

Because we’re from Finland, we’re so good at branding and marketing.

Social Media panel

  • Intra-organisation Social Media opportunities
  • Forget tools (Facebook, Twitter), identify goals and practices first.
  • Think which ecosystem you want to target: reach out where your audience is.
  • Don’t lie, you can’t shine shit.
  • Know how to engage your audience and channel the energy of your fans.
  • Claim your space

Performance-based marketing

  • Automatically retargeted banners.
  • Relevance is king: ka-ching!
  • Getting numbers are not a problem, making sense of them is.

Blocket (Tori.fi)

  • Classifieds & Marketplaces
  • Expanding globally by challenging Ebay. Growing also in Finland.
  • Measurement based on community interaction.
  • Relevance to community is king (again).

Contagious magazine trends

  • Campaigns need to be useful, relevant or entertaining
  • Entertaining: Durex campaign vs. Old Spice: one-time virals vs. engagement with the campaign reaction (responding to user suggestions)
  • Useful: Carlsberg where’s the party. Find & Share.
  • Useful: Best Buy customer care via Twitter. They archive the request for help for further reference.
  • Relevant: Dentsu iButterfly (augmented reality coupons)
  • Relevant: Ikea Facebook photo tagging
  • Convergenc: Remember what you develop is for real people. Be brave and willing to make mistakes to learn from them.

Mobile marketing panel

  • From ringtones to apps & video ads.
  • Mobile CRM shall not equal spamming.
  • Ingredients for mobile take off are there, ready to get going.
  • Mobile gives timing and location to the relationship.
  • Mobile is intimate.

Qualcomm innovations

  • 5 billion wireless subscribers worldwide.
  • 1 billion are 3G users, will be 2.8 billion by 2014.
  • Chips developed on two dimensions: integration and/or size.
  • New displays: reflective technology with low power consumption and great viewing.
  • Health sensors: pulse, blood pressure, glucometre, ECG, temperature, posture.
  • Visual-based augmented reality: games, toys, promotions.

Hitlantis

  • 70% of teenagers would rather go without sex than music.
  • Bring together music & lovers.
  • New bands sign in, get listeners and fans.

Social media workshop

  • Social media is a diffuse, container term
  • Engaging with as many people as possible… really?
  • Mass communication coming to an end.
    • Quality, not quantity communications
  • Number of communication messages everyday increasing times 10.
  • Internalise social media practices in your organisation.
    • Keep on developing, things never get out of beta.
    • Participate, don’t just enable if possible.
    • Sociology know-how important.
  • Aggregate & summarize (widgets, RSS, etc)
    • Package but allow unpackaging.
    • Data is owned by users, make it portable.
    • Absolute clarity for licenses and permissions is vital.
  • Monetisation is possible & can be planned for: make it free first, charge for additional services later. Made me think of the growth of SMS in the Philippines.
    • Segment product on different layers: Spotify basic vs. premium
  • Presence / status update important, becomes social currency.
  • The combination of social media and mobile has the potential of becoming very powerful, especially with its links to location (& even more, proximity).
  • Recommendations for companies getting started:
    • Start with content calendar.
    • Basic listening tools (Tweetdeck, Google Alerts).
    • Authenticity crucial: you have to be close to the essence of your brand/service proposition.
    • Customer care can be a great way of getting started if you do a good job.  Look at it as cost vs. opportunity.
    • Don’t do external-facing communications if too stiff, but internal blogging/comms are also a great opportunity.
    • Don’t experiment, commit to do it well.

Marketing communications workshop: From one-night stands to meaningful relationships in marketing

  • The full talk from Hasan & Partners. Please make sure to check it first before reading the rest.
  • Heineken Milan Champions League case: One night stand using earned & paid media
  • Gatorade replay: Huge ROI, much more than a one night stand. Concept can be scaled up or down, and continue even if the brand is no longer behind it.
  • Livestrong, Nike Chalkbout: Post-digital executions. It’s all about you (reminds me of that Time cover)

Wrap-up and Conclusions

  • Change is not a choice, it’s a necessity.
  • All marketing is performance based.
  • Social media must be entertaining, useful and/or relevant.
  • Finns can make world-beating services if their vision is big enough.
  • E-health will be close to your heart ;) .
  • Innovation is definitely accelerating.
  • Creativity in communication is more important than ever.
  • The ones who can connect the dots will win!
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Welcoming N8

Sunset over Espoo

One of the first pictures I took with the Nokia N8

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Turkey one last time

Was in Istanbul, Kayseri & Ankara to see through the project that has brought me to Turkey. Since we were over a week here we had some time to see some of the sights, which was more than welcome. A big thanks to my colleagues and business partners for making the project a success and the stay enjoyable.

Istanbul at night

Istanbul at night

Mosque in Nisantasi

Mosque in Nisantasi. Notice the minaret is in the style of a classical Greek column.

Dusk over Istanbul

Dusk over Istanbul

FIBA Turkey 2010 World Championship opening ceremony

Dervishes at the FIBA Turkey 2010 World Championship opening ceremony.

Night over Istanbul

Another night over Istanbul

Sunrise at the airport

The only problem I encountered during the trip was that I had to wake up extremely early to catch connecting flights. This sunrise was taken at Istanbul Ataturk airport.

Turkey 2010 with Turkish Airlines

There's all kinds of things happening in Turkey this year.

Capadocia Panorama

Capadocia panorama

Avanos

Interesting rock formations in Capadocia

Ivory Coast fans

Ivorian fans at the World Basketball Championship

Basketballer from above

These basketball figurines were placed all over Ankara

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Recommended book: The pleasures and sorrows of work

Just another day at work
I was going to write a review of this Alain de Botton book whose theme is why and when work is meaningful (answer: when it creates delight or reduces suffering in others), but obviously somebody else had made a better job of it.

Somehow I found this ode to how important and significant jobs which we wouldn’t otherwise notice such as power transmission engineering or fishing and food logistics strangely uplifting for a simple reason: I can fully identify with the drive to create delight in others through the results of my efforts.

We end up coming back to the same thing: maybe empathy is what makes us human?

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Recommended Book: Grown Up Digital

Chances are if you were born after1980 like countless others (including yours truly) you are marveled, intrigued and annoyed by the way older people see you, your habits and your value systems.  You understand (but don’t always sympathize with) the way your elders understand technology and the web… or don’t. You are used to have the TV on at the same time as your music player while you read a book, browse the web and have friends coming over.  For you video games are as much a social experience as a way to relax and pass away time, and there is no way you would look at them as “The Big Satan”.  If you’re already working, you might have a hard time adjusting to hierarchies, but are a diligent team worker and require honesty from the company that employs you.

If you want to get a broader perspective of why these characteristics set you apart from your elder peers, or if on the other hand you are looking inside these brats’ fenced garden see how it all came to this ;)   this is the book you want to read.

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